Hello, my name is Russ and you have stumbled upon my webpage at Penn State. If you need technical assistance, please contact the OIT Helpdesk at 814-949-5356 and one of our OIT staff will assist you.
I have been employed as an IT Professional at Penn State Altoona, since 1996. My primary role since 2004 would be defined as a Desktop Support Technician for faculty, staff and administration. I am an HDI (Help Desk Institute) certified Desktop Support Technician and am also an Apple Certified Macintosh Technician. Since 2015, I have served as a Local Chapter Officer (Co-VP of Memberships) at HDI Steel City
For more information or to find me on all of the popular social networks, I suggest you visit my about.me page. Thank you for stopping by, and have a great day!